Fix: steps not syncing

A practical setup

For steps not syncing, capture the iOS version, MoveFirst version, permission state, selected-app count, and whether today is locked or already open before changing settings. Start with the smallest app group or setting that still tests the idea clearly.

Worked example

Run one short reproduction, make one change, lock the iPhone briefly, and repeat the same test instead of toggling several controls together. Use the same setup on calm and tired days before drawing a conclusion.

Walking always counts: 40 steps add 30 minutes, counted by your iPhone’s motion sensors with the phone in your pocket. Verify only the step permission used by this route; leave camera, Screen Time, and app selection unchanged. Walk long enough for one fresh sample, wait for Health to show it, then reopen MoveFirst once and compare the two timestamps rather than estimating from memory. Record the iPhone model, iOS version, MoveFirst version, Health value, displayed MoveFirst value, and the exact observation time.

How to measure the experiment

Use up to 5 reproducible checks across permission, selection, movement input, and today’s open-or-locked state; stop when one layer changes the result. A difficult day is useful evidence, but it should not decide the whole experiment by itself.

Before you switch it on

Good troubleshooting starts with a reproducible case and ends with the smallest confirmed fix.

• ✓Record the exact expected and observed behavior.
• ✓Verify the relevant Apple permission first.
• ✓Retest one selected app or one movement input.
• ✓Keep versions and results ready if support is needed.

When to adjust the rule

Escalate with the recorded facts when the same test still fails after permission, selection, and a single relaunch are verified. Shorten the access window before raising the physical effort if sessions are simply running too long.